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Chapter 8. Flat-lollipop wrapping machines FAQ(Frequently Asked Questions)

Questions 1: Which type of packing film suits the flat-lollipop wrappers?
Answer: Packing film materials: OPP, PVC, OPP/CPP, PT/PE.

Lollipop candy packing film materials

Question 2: Which type of lollipop stick suit are the ball lollipop wrapping machiners?
Answer: There’re 3types of lollipops on the market.

• Plastic lollipop sticks
• Paper lollipop sticks
• Bamboo sticks
• Glow sticks

All types of sticks can be wrapped. You also need to tell your lollipop wrapping machine supplier about your stick sizes to make sure.

Link to eooe

Question 3: Does the lollipop stick dimensions will affect the flat-lollipop wrapping machines?
Answer: Yes, the lollipops will wrapping by machines not manual, so the size of the sticks has a range, if the diameter is too small, the stick grips can not hold it.

Question 4: Can I wrap two sizes of the lollipop without change any spares?
Answer: It depends on detail lollipop sizes. the machine must design based on one lollipop size. if the two sizes do not have a big difference, for example, 1~2mm. then it won’t be a problem.

Question 5: I have two sizes of flat-lollipops, they have a big difference, Can I use the same wrapper?
Answer: It depends on detail flat-lollipop sizes, maybe only change the feeding disc, or other spares need to change too. like the flat-lollipop automatic feeding plate, chain, Grips, etc. Or maybe you need two sets of lollipop wrapping machines.

Question 6: I’m new in the industry, I only know the size of flat-lollipops I need, will you give a recommendation about the film size?
Answer: Yes, usually you can ask your supplier to make a drawing like this, they will give you a recommendation about the film size, then you can show it to your packing film suppliers.

Question 7: If I order the flat-lollipop wrapping machine, but I do not know how to use it. how can you help me?
Answer: We have two plans.

• Plan (A) Sufficient testing before shipping is needed, and make the flat-lollipop wrapping machine training videos, photos, operation step-by-step files, all these will help you to know the machine well and save time for both sides. Video call online support will lead you to every step to adjust and testing the lollipop packaging equipment.
• Plan (B) If the situation is allowed, we’d like to send an engineer to your side.

Question 8: If my flat-lollipop wrapping machine is broken, how can I fix it at the earliest?
Answer: Along with the machine, there’s a free spares kit, check the kit if you can change the broken spares. Or you can take the broken part photo, check it with your supplier, ask for the flat-lollipop wrapping machine parts price and delivery time.

Questions 9: How long is the flat-lollipop wrapping machine guarantee period?
Answer: Lifetime services, and 12months since the date of successful use at your factory. 12months quick-ware spares along with the machine.

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