This is a list a questions that we hear a lot from our customers. But as always, you can contact us directly for more information.
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Question #1
Q: What types of glass are best for wood stoves, fireplaces, and pellet stoves (e.g., ceramic, Pyroceram, Neoceram, Robax)?
A: The best type of glass for a wood stove, fireplace, or pellet stove can vary quite a bit. If it's a high-temperature application, like a wood stove or a pellet stove, you definitely want to use what we generically call ceramic glass. And basically, there's just different brands of ceramic glass. Pyroceram, Neoceram, Robax, and Pyro-glass. These are different brand names for this type of glass.
Basically, this glass can withstand temperatures up to about 1,400 degrees. It has a slightly amber tint to the glass, which is how you know that it is a ceramic glass product. If you held a piece of white paper behind it, you'd be able to see that tint. This type of glass is not any stronger than normal windowpane glass. Like if you hit it with a rock or something, it's going to break. But it can just withstand these high temperatures.
Some fireplaces use this glass, too. But generally, it's a high-temperature, airtight type of fireplace. Some fireplaces, the fireplaces that have floppy doors, like bi-fold doors, that you see in a lot of new-build construction homes, track homes, spec houses, those types of fireplaces typically use tempered glass. Tempered glass can only withstand up to about 400 degrees. And that's because these fireplaces are not designed to create heat to heat the home. They're just designed to have a pretty fire to look at.
Q: What type of glass should I use for my wood stove, fireplace, or pellet stove?
A: The right type of glass depends on your appliance and how it’s used:
Key takeaway: If your stove or fireplace is meant to produce heat, you almost certainly need ceramic glass. If it’s purely for looks, tempered glass may be what you have.
Question #2
How do ceramic glass and tempered glass differ, and which one is best for my fireplace?
Compare temperature tolerance, cost, safety, and ideal use cases.
Ceramic glass and tempered glass are different in several different ways. Ceramic glass can handle much higher temperatures, up to about degrees. Tempered glass can withstand up to about 400 to 450 degrees. And they're also made in different ways.
To determine which one's best for your fireplace, you really need to know what your fireplace is designed for. If it's an airtight unit, and if it's made to produce high heat to help heat your room or your house, then most likely you need ceramic glass. If it's just a fireplace with the bi-fold floppy doors, and it's designed just to have a pretty view of the fire, most likely it's tempered glass.
Ceramic glass is about twice as expensive as tempered glass. And one of the easiest ways to determine which glass you have is if the glass is broken. Ceramic glass breaks in big chunks or just cracks. And when tempered glass breaks, it breaks like a car window. It shatters in a million little pieces. And it's considered a safety glass because of that reason.
The two types of glass are made completely different too. Ceramic glass has a chemical called borite in it that keeps the molecules from expanding and contracting. It's added to the glass melt and then it's poured into a vat and vibrated to get the bubbles out, making it completely flat. Then any excess is trimmed off.
Tempered glass is made by taking regular, what they call annealed glass, cutting it to the size that is needed, putting it in an oven and baking it very fast and then cooling it very fast and it tempers it or basically locks the molecules in place.
Q: What’s the best type of glass for my wood stove, fireplace, or pellet stove, and how does ceramic glass differ from tempered glass?
A: The right glass depends on your appliance’s design and how it’s used:
Ceramic glass (brands include Pyroceram, Neoceram, Robax, and Pyroglass) can withstand temperatures up to 1,400°F. It’s ideal for wood stoves, pellet stoves, and airtight, high-efficiency fireplaces that produce significant heat to help warm your room or home.
Tempered glass is rated for 400–450°F. It’s used in decorative fireplaces—such as those with bifold “floppy” doors—designed mainly for visual appeal rather than heating.
Ceramic glass is typically about twice as expensive as tempered glass due to its specialized heat-resistant composition.
Break pattern:
Ceramic glass cracks or breaks into large chunks.
Tempered glass shatters into tiny pieces (like a car window), making it a type of safety glass.
Color tint: Ceramic glass usually has a slight amber hue—hold white paper behind it to see the tint. Tempered glass is generally clear.
Ceramic glass: Contains borite, which prevents expansion and contraction under heat. It’s created by melting the glass mixture, pouring it into a mold, vibrating it to remove bubbles, flattening it, and trimming any excess.
Tempered glass: Starts as standard annealed glass, cut to size, then heated rapidly and cooled quickly to “lock” the molecules in place, increasing strength but limiting its heat tolerance.
Bottom line:
If your stove or fireplace produces heat, you almost certainly need ceramic glass.
If it’s purely decorative, tempered glass is the better (and less expensive) choice.
Question #3
The difference between Robax's Pyroceram and Neoceram and Pyro-Glass is just they're different manufacturers for the same basic product that we generically call ceramic glass. The properties of the glass, their tension points, the breakage, and the temperature ratings are all very similar anywhere from 1,280 degrees up to 1,400 degrees.
One of the other important facts to know is all of these brands are produced in 3/16"inch and 1/8" inch thicknesses.
Some people say that they notice a difference in the soot residue buildup on the glass when they're burning. Depending on brand to brand, that's not true. It has more to do with what you're burning and how you're burning it.
Here at Total Hearth, we prefer to use Brand Pryo-glass, because it's handled through Corning, which is a U.S.-based company and then process here in the USA.
Q: What’s the difference between Robax, Pyroceram, Neoceram, and Pyro-Glass?
A: These are different brand names for the same basic product—what’s generically called ceramic glass. They share nearly identical properties, including:
Heat tolerance: Rated from 1,280°F up to 1,400°F, making them suitable for wood stoves, pellet stoves, and high-efficiency fireplaces.
Breakage characteristics: All break and crack in similar ways and have comparable tension points.
Available thicknesses: Produced in 1/8" and 3/16" thicknesses across brands.
Soot buildup: Any difference in soot residue from one brand to another is a myth—soot levels depend on what you burn and how you burn it, not on the glass brand.
Total-Hearth preference:
We use Pyro-Glass, which is handled through Corning, a U.S.-based company, and processed here in the USA. This ensures consistent quality and supports domestic manufacturing.
Bottom line: Robax, Pyroceram, Neoceram, and Pyro-Glass all perform the same in high-heat applications—brand choice often comes down to sourcing, availability, and personal preference.
Question #4
Can I get custom-cut glass for my stove or fireplace? What do I need to know?
Information on ordering, lead times, and non-refundable policies for custom tempered glass.
Of course, you can get custom-cut ceramic glass or custom-cut tempered glass. We specialize in that here at Total Hearth.
The best thing to do is get very accurate measurements of your existing glass, if possible. If the existing glass is not available, first determine whether you need ceramic glass or tempered glass for your application. Those questions are easily found here on our site.
But if the glass is missing, the rule of thumb is to deduct 3/8”of an inch from the tight frame size that the glass is held in. So if the tight measurement of the cavity the glass is in is 12 inches, you would deduct 3/8” from the overall measurement and have that glass cut at 11 2/8”.
Custom-cut Ceramic glass still goes out the same day or next day, depending on what time it's ordered. Tempered glass takes about 7 to 10 days to process because the glass has to be cut and then tempered. And that tempering process takes the 7 to 10 days. The glass has to be heated and then cooled and then heated and cooled to temper. Keep in mind that all custom-cut pieces are non-refundable because that glass is made specifically for you at the measurements that you provide.
Q: Can I get custom-cut ceramic glass or tempered glass for my stove or fireplace?
A: Yes! At Total-Hearth, we specialize in custom-cut ceramic glass and custom-cut tempered glass to fit your exact needs.
1. Measuring for a Perfect Fit
2. Production & Shipping Times
3. Important Note
Bottom line: Accurate measurements are critical to getting a perfect fit, and we can provide either ceramic or tempered glass depending on your stove or fireplace type.
Question #5
When and how should I replace my wood stove glass gasket?
You should replace your stove door rope gasket when the stove “feels loose”. And I know it sounds funny to say that, but by “feels loose”, I mean that smoke starts to leak from around the door, or you're unable to control the fire as well because too much air is getting to it.
This generally means that your gasket is worn out, which happens over time from opening and closing the door. A good test for this is to take a piece of paper, place it in the opening and shut the door on it. Then pull on the paper. If it pulls out really easy, then the gasket should be replaced. If it's difficult after trying it all the way around the opening, then the gasket is fine.
Having a good seal with a good gasket will help you maintain efficiency and have better control of your stove's fire. It's a fairly easy process to do, and we have several videos on our site showing that being done.
Q: When should I replace my wood stove door rope gasket?
A: You should replace your stove door rope gasket when the stove starts to “feel loose”—meaning:
· Smoke leaks from around the door.
· You can’t control the fire as well because too much air is getting in.
Over time, gaskets wear out from repeated opening and closing, which compromises the seal and reduces your stove’s efficiency.
1. Place a piece of paper between the door and the stove frame.
2. Close the door on the paper.
3. Try pulling the paper out.
o If it slides out easily, your gasket needs replacing.
o If it’s difficult to pull out all the way around, your gasket is still sealing well.
A tight, functioning gasket helps:
· Maintain high stove efficiency.
· Control airflow for a steady, controlled burn.
· Prevent smoke from entering the room.
Replacing a gasket is a fairly easy DIY project, and we have several step-by-step videos on our site to guide you through the process.
Question #6
What types of gaskets are available (rope, tape, tadpole), and how do I choose the right one?
Explanation of the different styles and their installation methods.
There are various different types of gaskets available for your wood stove or fireplace.
There's what they call a tape gasket. That is generally used around the edge of the glass. It goes on the glass like a U or a C channel. Typically, this tape gasket is sticky on one side. The sticky side goes right on the glass, pinched over both sides of the edge at the same time, creating this U channel around the edge of the glass. This helps seal the glass when it's put in place and also protects the edge.
A rope gasket is typically used on the front door of your wood stove or fireplace. By rope, they mean it looks like a cord of rope. It's round. It comes in various diameters, from a quarter of an inch all the way up to an inch and a quarter. Most of this rope gasket comes in a fiberglass that is either white or a fiberglass that has been treated with graphite, which is then a charcoal color. The advantage of the graphite is it keeps the gasket from burning as easily over time, so it lasts longer and has better adhesion.
There's also what they call a tadpole gasket, and that's used mostly on fireplaces. A lot of gas fireplaces have a tadpole gasket that goes around the edge of the glass or the glass frame. It's made to seal the glass, but also as the door cover is put on. It cushions and seals the door cover in place at the same time. The best thing to do would be to check your owner's manual for what type of gasket you should have in what instance.
Q: What types of gaskets are available for wood stoves and fireplaces, and how do I choose the right one?
A: There are three main types of gaskets commonly used in wood stoves and fireplaces—tape gaskets, rope gaskets, and tadpole gaskets. Each has a specific function and installation method:
Purpose: Typically used around the edge of the glass.
Design: Shaped like a U or C channel, with one sticky side that adheres directly to the glass edge, folding over both sides.
Function: Seals the glass when installed and protects the glass edges from chipping.
Purpose: Commonly used on the front door of wood stoves and fireplaces.
Design: Round, rope-like cord available in diameters from ¼ inch to 1¼ inches.
Materials:
Fiberglass (white) – standard option.
Graphite-treated fiberglass (charcoal color) – offers better resistance to burning and improved adhesion, meaning it lasts longer.
Purpose: Found mostly in gas fireplaces, installed around the edge of the glass or glass frame.
Design: Seals the glass and cushions the door cover when it’s closed, ensuring a snug, air-tight fit.
Always refer to your owner’s manual for the exact gasket type, size, and material specified for your model. Using the wrong type can lead to poor sealing, reduced efficiency, or safety concerns.
Question #7
What is a safe and effective way to clean stove or fireplace glass?
What we have found that works well as a glass cleaner for your wood stove or fireplace is an ammonia-free foaming cleaner like our Total Hearth Stove Glass Cleaner. And we have very special, specific instructions on how to use it.
If you spray the glass cleaner on the inside of your door glass, then spray the glass cleaner on some crumpled up newspaper, dip that newspaper in your ashes, and wipe it on the wet door glass. It makes a sooty, nasty paste. Then scrub the sooty glass with the newspaper. It really helps break down and remove the soot off the glass. Then just wipe the residue off with a paper towel. Spray it with glass cleaner once again to clean it all up. And it makes a streak-free, clean piece of glass. This glass cleaner also works as a polish, so the more you use it, and the more often you clean it, the easier it is to clean each time.
Those instructions are on every can of our glass cleaner when we send it to you.
Q: What’s the best way to clean the glass on my wood stove or fireplace?
A: For the best results, we recommend using an ammonia-free foaming cleaner like our Total Hearth Stove Glass Cleaner—safe for both ceramic and tempered glass. It’s effective, streak-free, and works as both a cleaner and a polish.
Spray the inside of your stove or fireplace door glass with the cleaner.
Spray cleaner onto a piece of crumpled newspaper.
Dip the newspaper into a small amount of cool fireplace ash.
Scrub the wet glass with the ash-covered newspaper—this creates a paste that breaks down stubborn soot and creosote.
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Wipe off the residue with paper towel.
Spray the glass one more time with cleaner and wipe to a streak-free finish.
The foaming action lifts soot without scratching.
The ash paste acts as a gentle abrasive to break down buildup.
Over time, the cleaner leaves a polish layer that makes future cleanings easier.
Tip: Frequent cleaning keeps glass looking clear and prevents heavy buildup.
Question #8
How can I maintain my glass and gasketing to keep my fireplace looking clear and functioning safely long-term?
The best way to maintain your glass and gasketing on your wood stove or fireplace is typically done through routine maintenance. If you check it periodically and before each time you start a fire, you'll be able to keep up on it before it gets out of hand.
If you clean the glass regularly, using our recommended glass cleaner, avoid using harsh chemicals like oven cleaner, which will eat the surface of the glass. And fix your gasket when it starts getting loose. That will definitely help the glass from sooting up as easily.
Also, hotter fires typically help burn off any soot before it reaches the glass to be able to stick to it. So burn a nice hot fire. A lazy fire will have lazy flue gases that will build up on your glass.
Q: How do I maintain the glass and gasketing on my wood stove or fireplace?
A: Regular maintenance is the key to keeping your stove or fireplace glass clear and your gasketing in good condition. By checking both before each fire and cleaning them routinely, you can prevent issues before they become major problems.
Clean regularly using our recommended ammonia-free stove glass cleaner.
Avoid harsh chemicals like oven cleaner—these can damage the glass surface.
Burn hotter fires when safe for your appliance. Hot fires help burn off soot before it can stick to the glass, while low, “lazy” fires allow flue gases to linger and create buildup.
Inspect the gasket before each heating season and periodically during use.
Replace the gasket when it becomes loose or worn to maintain an airtight seal—this helps prevent soot buildup and improves stove efficiency.
Bottom line: Keep your fires hot, clean your glass often with the right products, and replace gaskets when needed to ensure your stove runs efficiently and looks great.
Question #9
What parts does Total‑Hearth offer besides glass (e.g., gaskets, blowers, handles, firebrick)?
Here at Total-Hearth, we specialize in the glass for wood stoves and fireplaces because we manufacture it here. The glass is made to all of the manufacturer's specifications, but that's not all we do.
We also handle all the gaskets needed for your glass, your door gaskets, ash pans and gaskets for your gas fireplaces. We carry as many of the blower motors and complete blower systems, thermostats, thermos-discs, handles, baffles, various handles, and other parts to restore your wood stove or fireplace.
We also have a full line of pellet parts available. Auger motors, shafts and control circuit boards.
We also have a lot of maintenance products, like sealants, glues, firebrick, cements, cleaners and restoration products.
If there's a product that you don't see on our site or you can't find, please contact us or give us a call. We'd be glad to look it up for you or search and see if it's still available.
Sometimes we have to special order some of the parts that are not as common or that may have been discontinued.
Q: What products and services does Total-Hearth offer?
A: At Total-Hearth, we specialize in glass for wood stoves and fireplaces, manufacturing it to exact manufacturer specifications right here in-house. But we offer much more than glass:
Ceramic and tempered glass for wood stoves, pellet stoves, and fireplaces.
Gaskets for glass edges, stove doors, ash pans, and gas fireplaces.
Blower motors and complete blower systems.
Thermostats and thermo-discs.
Handles, baffles, and other hardware to restore your stove or fireplace.
Auger motors and shafts.
Control circuit boards.
Sealants, adhesives, and stove cement.
Firebrick replacements.
Cleaners, polishes, and restoration products.
If you don’t see a part on our site, contact us—we can search for it and see if it’s still available.
Some uncommon or discontinued parts may require special ordering.
Bottom line: We’re your one-stop shop for stove and fireplace glass, gaskets, parts, and maintenance supplies—whether it’s standard stock or hard-to-find items.
Question #10
What brand or glass type did my stove originally use, and why is it best to stick with that?
Guidance on keeping consistency to ensure proper fit, performance, and safety.
The brand of glass doesn't typically matter as much as that you use the same type of glass. And by that I mean if you had neoceramic glass originally, yes it's fine and great to replace it with neoceramic glass, but pyroceramic would do the same thing and function just as well. So just stick with the same type.
If you had tempered glass in it originally, you must use tempered glass. If you had ceramic glass in it originally, you must use ceramic. And for older antique stoves, a lot of them used what we call mica or isinglass, and you must use that in those units. So always go back and put in the same type of glass that you had for top performance and safety.
Q: Does the brand of stove or fireplace glass matter when replacing it?
A: The brand of glass usually isn’t as important as making sure you replace it with the same type of glass your unit originally used.
If your appliance originally had Neoceram glass, you can replace it with Pyroceram (or vice versa)—both are ceramic glass types and will function the same.
If your appliance originally had tempered glass, you must replace it with tempered glass.
If it originally had ceramic glass, you must replace it with ceramic glass.
For older or antique stoves that used mica or isinglass, you must use the same material for proper fit, performance, and safety.
Bottom line: Always replace your glass with the same type it came with, even if the brand is different. This ensures the right heat rating, safety, and performance for your appliance.
Question #11
How long does it take to receive my custom-cut tempered glass, and can it be refunded if it's the wrong size?
Custom glass takes 10–14 business days, and orders are non-refundable once cut.
Custom cut tempered glass usually takes about 7 to 10 business days to manufacture, and then we have to ship it to you. So depending on where you're at in the country, it can be as long as two weeks before you get it.
This reason is because tempered glass is cut from regular stock annealed glass to the size and specifications that you asked for. Then we seam the edge, basically means sand it so it's not sharp. Then we have to put it in a tempering machine, which heats it very quickly to a high temperature. And it's cooled very rapidly, and that tempers the glass. We do that process twice. Then the product is cleaned, put in a box, and shipped to you.
The reason that tempered glass orders are non-refundable is because once they are cut and it is tempered, it cannot be re-cut. The product is finished. If you try to re-cut tempered glass, it will shatter in a million pieces. Each order is made specifically for you and your dimensions.
Q: How long does it take to receive custom-cut tempered glass, and can it be refunded if it’s the wrong size?
A: Custom-cut tempered glass typically takes 7–10 business days to manufacture, plus shipping time. Depending on your location, it can take up to two weeks from the time you place your order to receive it.
The glass is cut from annealed stock glass to your exact dimensions.
The edges are seamed (sanded) so they are smooth and safe to handle.
The cut glass is placed into a tempering machine, where it is:
Rapidly heated to a high temperature.
Quickly cooled to lock the molecular structure, creating tempered glass.
This heating-and-cooling process is done twice.
The finished glass is cleaned, packaged, and shipped.
Non-refundable: Once tempered glass is cut and tempered, it cannot be re-cut.
Attempting to re-cut tempered glass will cause it to shatter into tiny pieces.
Each order is made specifically to your measurements, so accurate dimensions are essential before ordering.
Bottom line: Expect about two weeks total for delivery, and be sure your measurements are correct—tempered glass cannot be altered once it’s made.
Question #12
Does Total‑Hearth offer free shipping, and who can I contact for help?
Free U.S. shipping on orders over $100, plus customer support via /
Yes, Total-Hearth does offer free shipping for all orders over $100. If it's under $100, it's just our standard shipping fee. Standard shipping may be sent regular United States Post Office or it could be UPS or Fed-Ex. whichever shipping platform shows us the best rate for the best time. You also have the option of choosing expedited shipping, three-day shipping, two-day shipping, and next-day shipping, which may go either UPS or FedEx, depending on which one is quicker.
Q: Does Total-Hearth offer free shipping, and who can I contact for help?
A: Yes! Total-Hearth offers free U.S. shipping on all orders over $100.
Orders under $100: Standard shipping applies. Your order may ship via USPS, UPS, or FedEx, depending on which carrier provides the best rate and delivery time for your location.
Expedited options: You can select 3-day, 2-day, or next-day shipping at checkout. These will ship via UPS or FedEx—whichever can get it to you faster.
If you have questions about products, shipping, or an order:
Call us – We’re happy to assist by . 217-223-
us – Use our contact form or direct for a quick response.
So you have decided to get a fireplace. You’ve made your choice and picked the spot where you want it installed. The next step is to contact an installer and have it installed.
Easy right?
Wrong. While contacting a fireplace installer is a step in the right direction, not all installers are created equal.
So how do you determine if the installer you hired is the right one? Just ask them these simple questions to find out how qualified they are to install your fireplace.
Ask your installer if they are National Fireplace Institute (NFI) certified. Having a license to install a fireplace is simply not enough of a credential to be even acceptable.
An NFI certification guarantees you that the installer you hired is qualified to install the particular designer fireplaces that you have. NFI certificate holders are certified based on their very high skill level and proficiency at installing any one of the three major kinds of fireplaces, namely, gas-fired, wood-burning and pellet fireplaces.
An NFI certified fireplace installer is at the top of the heap and is the only guarantee that you are getting the best installation service available.
Ask for a comprehensive costing for the installation. There are many things to consider when installing a fireplace. Vents, labour, work duration, etc. must all be considered before actual work starts. Your installer must be able to give you costs in detail depending on the complexity of the installation so that there will be no unforeseen charges after the installation. Modus provides a unique range of bespoke & designer fireplaces that start from £6,500 excl VAT with each project different from the next. Every project is quoted based on the challenges presented to the team.
Ask your installer if he or she is familiar with local building codes pertaining to fireplace installation. As much as we want our fireplace installation to happen in a jiffy, there are rules and local restrictions that have to be complied with before that happens.
Ask your installer if he or she is familiar with them so that your fireplace installation goes without a hitch and spare you the trouble of having your installation stopped or worse pay expensive fines.
The short answer is Yes. We recommend seeking the guidance and experience of a professional when it comes to installing a bespoke fireplace. Our designs are built to fit the specifications of your home, therefore, you will require the assistance of a specialist who has experience in fireplace installation.
Installing a fireplace can be a great way to increase the value of your home should you be looking to sell it in the future. Fireplaces are continuing to grow in popularity and evermore so in the eyes of first-time buyers. In addition to this, it’s also very practical in colder climate conditions, especially during the winter months.
Fireplaces during these times offer warmth and ambience, great for hosting dinner parties & family events in the home.
There are various stages involved in the process of installing a fireplace which includes design, planning, permits, location, type of fireplace, materials and hiring a professional!
Design & Planning: We discuss with our clients what they want as their dream fireplace. This involves considering the layout of the room, the position of the fireplace & how it integrates with other furniture.
Permits: There are local rules & regulations that our installers must abide by in order to install a fireplace. We recommend that anyone seeking to get a fireplace installed, communicate with their local council and find out the building codes & regulations related to fireplaces. Obtaining a permit is necessary before a fireplace installation can be performed. This stage will ensure you meet all the necessary safety & legal requirements.
Location: This can be considered one of the most important phases of the process as once you make this decision there is no going back. Choose a location where you’d like to have the fireplace installed and make it the centrepiece of your home. Also, consider how the fireplace will fit with other furniture within the room and maximise its potential.
Type of Fireplace: We have a variety of bespoke & designer fireplaces for clients to select from. Are you interested in a double sided fireplace or perhaps a hanging fireplace?
We have a number of collections for people to browse such as wall fires, contemporary fireplaces, outdoor fireplaces, luxury fireplaces and more. We have experience in tailoring our designs to fit the ideal fireplace that our clients want. Visit our London showroom to view some of our luxury fireplaces!
Materials: During the design phase, it’s important to choose the material for the fireplace that matches a client’s desired aesthetic. The visible part around the fireplace opening can be made from different materials such as stone, wood and or metal. Discuss this with our design consultant to learn more about how we can help you.
Hiring a Professional: At Modus, we have a number of professional fireplace installers who can create a fireplace based on your dream design. Our ethos is that we are not just installing a fireplace, but a piece of beauty that creates maximum impact in your home.
Finally, ask your installer if he or she is experienced or qualified to install your particular fireplace. Like your installer, the particular fireplace you have comes in different kinds. It is important to note that your installer is knowledgeable with your particular fireplace to ensure that it is installed correctly and that no problems will occur post-installation.
Every one of our clients has had a fireplace built to their own style, taste and ideas about what their perfect fireplace looks like in their home. Fireplace installation is carried out by the team which is discussed in detail during the first phase of the fireplace design process.
You can request a face-to-face consultation at our London showroom (appointment only). We have some fireplaces available within the showroom so you can get an idea of the designs we can create upon your request.
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