Frequently Asked Questions | Allgrade - Industrial Fastener Supplier

09 Jun.,2025

 

Frequently Asked Questions | Allgrade - Industrial Fastener Supplier

What kinds of products do you offer?

We connect you with any fasteners you need, including bolts, nuts, screws, washers, anchors, and specialty items. We are eager to take a call or to help you with your requirements and questions.

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Do you provide custom fasteners?

Yes! We can provide custom fasteners to meet specific requirements. Please contact us for details on custom orders.

What industries do you serve?

We serve every industry, including heavy machinery, steel, oil and gas, mobility, solar, water filtration, sheet metal fabrication, and all other manufacturing.

Are you a Canadian company?

Yes, we are 100% Canadian owned and operated. Our warehouses in Mississauga and Woodstock source fasteners from trusted manufacturers around the corner and around the world.

How can I place an order?

Fill out our contact form or give us a call! Our expert team is ready to help connect you to the parts you need.

What is the minimum order quantity?

At Allgrade there is no minimum order. We are happy to fill any order, big or small, stock or exotic.

What are your payment terms?

We accept various payment methods including credit cards, bank transfers, and purchase orders for approved accounts.

What is your delivery time?

Most of our parts are either in our stockroom, or never more than a few hours away. We offer service with our own trucks that deliver at no charge inside our service area in order to control our supply line.

Do you offer international shipping?

We are happy to ship courier or ltl around the world. Shipping costs and delivery times will depend on the destination.

Are your fasteners compliant with industry standards?

Yes, all of our products meet various industry standards including ISO, ASTM, ANSI, and SAE. We can provide certification upon request.

Do you supply anything that I don’t see on your website?

We certainly do. Our website highlights our main product lines, however, we are always happy to supply any kind of industrial requirement. Just give us a call!

Do you provide technical support?

Yes, we offer expert guidance on the proper use of our fasteners. Contact us for assistance.

Want more information on Custom Fastener Manufacturers? Feel free to contact us.

Steps to Designing a Custom Fastener

Mudge Fasteners has had the privilege of producing a variety of custom fasteners for a wide range of customers in many different industries. Custom fasteners can add value to your product by making it more proprietary, or they can be used for an often repeated process in the field to save time.

In order to design a custom fastener, three primary considerations need to be made: the print, the quantity desired, and the length of production lead times.

The first step in getting a custom fastener fabricated is to provide a print, or CAD drawing, containing the pertinent information about the fastener:

  • Diameter

  • Thread pitch

  • Length

  • Material

  • Finish

If you do not have someone who can design in CAD programs on staff, you can typically outsource this work pretty easily, with many talented technicians both in the US and overseas offering their services at an affordable rate.

Once you have your print, you’ll want to consider the quantities you need to order. If you’re producing a product, a good general rule of thumb is order a year’s worth of product at a time. Since you’ll have significantly longer lead times when trying to restock custom parts than you would for standard parts, you have to stay ahead of inventory needs and order a little more than you think you’ll need at first glance.

The last consideration when ordering custom fasteners is the length of the lead time from the time the order is placed to when you’ll receive your parts. Depending on what country your custom part is being manufactured in, you may have to wait anywhere from eight weeks all the way up to six months to receive what you ordered. This is another reason you’ll need to really focus on inventory control… when you need to replenish your stock it’s not as easy as buying from your local Mudge distribution warehouse.

If you have questions about how to design and order a custom fastener, contact Mudge Fasteners at (800) 634-. We have over 100 years of combined experience in our sourcing team, and we can use our expertise to help you get exactly what you need when it comes to custom fasteners.

Contact us to discuss your requirements of Lead Screw and Screw Nut. Our experienced sales team can help you identify the options that best suit your needs.